Cash Collection

Use the telephone to collect debts - it's an effective communication tool. Make sure you have all the relevant information to hand, and keep records of who you speak to and when.

Good invoicing techniques include providing a 'two set' invoice or 'tear off' remittance advice, and standard sized and brightly coloured paper.

If you are dealing with large companies, it's worth finding out how and when they pay their debts. If it means changing your own system, it's usually worth it to receive payment on time.