Training

Run an ongoing training system. Keep your people growing and moving forward, it's the best way to ensure they keep the company growing.

Develop a system for conflict resolution. It's going to happen whether you like it or not, make sure people know how to handle it.

Develop a system for recognition and remuneration. Make sure your people know they're valuable, make sure they always have something to strive for.

Subscribe to educational newsletters, magazines, etc. The more you and your team learn the easier your jobs will become.

Use behavioural, personality and communication analysis with all team members. This way they'll understand themselves and you'll also know what positions suit them best.

Develop contingency staffing plans. Especially for key senior players. Make sure you train an understudy as soon as possible.

Being successful in business requires you to continually draw on your resources. Make sure you have a good 'pool' of advice, from trusted friends, coaches, technology (and, of course, Edensilk), and draw on these resources.

Continue to architect and build your own business, doing the things that only you can do. But get some outside help to keep generating innovative ideas and establishing sound practices.

Remember failure is only another word for outcomes. Learn from your mistakes, but don't let them lead to fear and doubt. Many business people try several times before really succeeding.

How do you approach daily tasks? If you see yourself as an expert in your field of business, the quality of work will soar. How can you instil this in your business culture?