Managing Marketing, Sales and Customer Service

How to attract, select, retain, motivate and build a top performing team

Strategies and techniques for new and experienced managers of customer facing personnel

Limited to managers only - no more than 10 per meeting to encourage discussion and participation

Please make your booking below by clicking on your preferred date.

What's it about?

If you manage a team of marketing, sales, or customer service personnel; then you already know it's not easy.  Putting you in a group with other managers means you get to learn from them as well as us, and it's a good networking opportunity at the same time!

Whether you're trying to recruit the right people, motivate or train the one's you've got, or keep your already top performers, we can show you proven techniques for doing so.  Techniques you can implement yourself, or engage us to assist you with.

Any one of these insights, if implemented, could transform your situation; and attendance is without obligation.  

You simply must join this seminar if you’d like to:

• Create a culture of consistent self-motivation
• Conduct team meetings that people actually want to attend
• Facilitate regular and effective sales/service training sessions without having to prepare
• Organise personnel for optimum individual and team performance
• Consistently hire and keep the right people – the ones who naturally sell and service
• Design a remuneration and reward system that is easy to understand and administer, and that aligns with targets
• Minimise administration, and make relevant reporting automatic
• Better understand financials, margins, pricing and profit management
• Effectively lead, manage and coach top performers that make you look like a genius

Places are limited to 10 per seminar to allow time for discussion.

Seminars are conducted over breakfast (provided) on Tuesday mornings 7.30-9.00am promptly, and webinars online monthly.

Details

You will receive an email confirmation within 24 hours of your booking, and if you provide your mobile phone number an SMS reminder will be sent the day before.

Any queries may be directed to the presenter, Paul Curtis, on 08 9271 7661.

We look forward to meeting you.

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