Managers Only

 
The customer interface is critical to business success.

Have you ever wondered how well you and your own team are doing?

Well now you can find out ... 

We provide ongoing access to an evolving data set, graphically presented, and manipulable ... so you can interrogate it and find answers to those questions that otherwise seem pointless to ask, such as:

• how does my performance compare to other managers in similar situations to my own?
• what are other managers doing that I'm not doing?
• what am I doing that's relatively rare?
• are most businesses actually satisfying their customers, or just talking about it?
• what methods do others use and agree are the most effective in regard to marketing, selling, service, recruitment, selection, staff development, retention, etc?
• are most of the people in my situation satisfied in their work, and to what degree?
• name your own question here!

There is just one catch!  We only grant access to people who are willing to contribute to this research.  A few minutes of your time is all we ask.  You only need to contribute your own answers via our online survey, and only once.

The survey itself contains huge intellectual property.  Many participants to date have commented that the ''therapeutic value'' alone was substantial, not to mention having access to the aggregate results immediately on completion, and ongoing.

So please go to www.surveymethods.com/EndUser.aspx?A98DE1F9ABE2FFF9 and have your say.

The survey itself will doubtless change you and your practices, because as all of us in business and sales already know, ''asking the right questions'' is the most important step toward progress.

We hope you enjoy the experience, and continue to take advantage of the aggregated results.

And if you'd like to invite a friend to contribute to this research, and likewise gain access to the aggregated results, you could complete the referral form below.  The more participants, the better the results for all.

Invite Friend(s)

Please enter the names and email addresses of others you know who are managers of customer facing personnel - broadly defined.  That would include people in roles like marketing manager, sales manager, customer service manager, call centre manager, retail store manager, distributor channel manager, general manager, CEO, managing director, business owner, franchisor, franchisee, and so on.  Basically, anyone who directly or indirectly managers people who deal with customers and prospective customers face-to-face, over the phone, over the internet, in the press, or by any media ... is an eligible contributor to this research.

When you hit the 'Send to a Friend' button we will trigger an email to each of your friends explaining that you have referred them, and to expect a subsequent invitation email from us explaining the research and with a link to complete their own survey.  This will all occur within 24 hours and will require nothing further from you.  Thanks for keeping the ball rolling!
 

Your Details		• Required
First Name •	Last Name •	Email Address •
Your Friend(s)
Friend 1
FirstName	LastName	Email
Friend 2
FirstName	LastName	Email
Friend 3
FirstName	LastName	Email
Friend 4
FirstName	LastName	Email
Friend 5
FirstName	LastName	Email
Enter Word Verification in box below •

Print